Your satisfaction is important to us.

Damaged or Incorrect Items
If you receive a damaged, faulty or incorrect product, please contact us within 48 hours of delivery with your order number and photographs where applicable.

We will arrange a replacement or refund where appropriate.

Change of Mind
Due to the nature of alcohol sales and food products, we are unable to accept returns on unwanted items unless they are faulty or supplied in error.

This does not affect your statutory consumer rights.

Refunds
Approved refunds will be processed to your original payment method.

Please allow 5–10 working days for your bank or card provider to complete the transaction.

Contact
For all returns enquiries, please contact us before returning any items.

Email: info@gibneys.com
Phone: (01) 845 0606